START YOUR BIKE REPAIR ORDER BELOW:


SAVE TIME, Avoid Lines at peak times, Reduce CONTACT at DROP OFF/PICKUP.  

 GET BEST POSITION IN REPAIR SCHEDULE.  

GET CLEAR & FAST COMMUNICATION ABOUT YOUR BIKE REPAIR 

Typical, in-store, service write-up is still available as usual, but you can now begin a work order for bicycle repairs anytime it's convenient for you right here -online.  One form per bike serviced.  Once you submit a work order, you'll get an email which you can print and attach to your bike - or follow other options for tagging your bicycle.  Then you drop your bike off at the shop as usual.

 

Our service department will contact you with any questions or suggestions and also alert you when the bike is ready for pickup. 

1. Start Order

Complete the work order form below.

2. Open Email

Follow instructions in the email you receive.

3. Drop Off

Drop off your bike at Smart Cycles as usual.

Start My Bike Repair Order
Customer Info:
Date You'll Drop Off Bike:
Preferred Contact Method
Bike Information:
Knobby, Slick, or Multi
MTB, Road, Hybrid, Kids,
E-Bike etc.
12,16,20,24,27,29 or 700c, etc.
Select from Common Services and/or Describe Work to be Done or Problem you are experiencing:
Tune Ups & Overhauls
Tires & Tubes
Adjust Braks & Gears
Wheels & Gears, +
When you submit this form, you enter a formal service agreement with Smart Cycles, Inc. which is governed by our service policies. 
CALL US

Tel: 203-831-9144 | 203-855-1371

1-888-711-BIKE

Text Only: 475-215-0152

EMAIL US
STORE HOURS

Store Hours
Monday - Closed
Tuesday - Closed
Wednesday - 10-6
Thursday - 12-7
Friday - 10-6
Saturday - 10-5
Sunday - 12-4

Serving Riders for 25+ YEARS!
OUR SERVICES

- Bicycle Sales, Assembly, Accessories

- Bicycle Repairs
- Car Racks

- Pickup and Delivery

- Bicycle Painting and Restoration

- Wheel Building & Frame Alignment

- We Offer Financing

- Consignments

VISIT US

303 Strawberry Hill Ave

Norwalk, CT 06851 USA

1/2 mile east of Stew Leonard's, right off Route 1.

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